The Thrive Master
The Power of Simplicity: Making Customers' Lives Easier
In today's complex business world, simplicity is often the key to winning over customers. Many organizations make the mistake of...
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The Thrive Master
Nov 2, 20232 min read
Driving High-Performing Teams: Thrive Momentum's Secret Sauce for Stellar Success
Let's crush those year-end targets and snag that well-deserved bonus, shall we? 🚀 But how? 🤔 Fuel up your squad for an epic year-end...
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The Thrive Master
Oct 31, 20232 min read
From Good to Great: The Anatomy of Exceptional Leadership!
As you stride into another day of conquering challenges and driving your team toward excellence, it's time to ponder the key...
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The Thrive Master
Oct 30, 20233 min read
The Magic of Leadership: Unleashing Your Team's Full Potential
Picture this: your team working together seamlessly, consistently exceeding targets, and impressing everyone. But the reality, my friend,...
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The Thrive Master
Oct 27, 20233 min read
Ignite Your Team's Potential and Propel Your Business Forward with Thrive's Tailor-Made Training
📢📢 Calling all Team Leaders!! Ever wondered what sets apart a high-performing, thriving team from the rest? It's not just about talent;...
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The Thrive Master
Oct 24, 20232 min read
Nurturing Awareness: A Customer Service Champion's Guide to Breast Health & Breast Cancer Awareness
Did you know that breast cancer doesn't discriminate? It's like that one difficult customer - persistent and determined to throw you off...
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The Thrive Master
Oct 23, 20233 min read
Unveiling the Magic: How to Transform Customer Interactions into Business Assets
Picture this: It's end month, a customer walks into your store, their eyes gleaming with expectation and a bounce in their step because...
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The Thrive Master
Oct 20, 20232 min read
Mashujaa Day: A Salute to Courage, Resilience and Sacrifice ✊🏾
As Kenya commemorates Mashujaa Day, a time-honored tradition of celebrating heroes who have shaped Kenya's history, it's also an...
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The Thrive Master
Oct 18, 20233 min read
The Customer Service Survival Guide: Navigating the Chaos with a Smile
Survival guide for the overwhelmed customer service professional in the chaotic customer service landscape.
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The Thrive Master
Oct 17, 20235 min read
The Top 10 Annoying Customer Service Clichés (and How to Avoid Them )
Imagine this: you're in a heated debate with your significant other about whose turn it is to take out the trash. Suddenly, out of...
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The Thrive Master
Oct 16, 20232 min read
The Dark Side of Service Excellence:
Unmasking the Hidden Toll of Burnout! Imagine Atieno aka "Ati", a dedicated call centre agent at a bustling call centre, renowned for her...
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The Thrive Master
Oct 13, 20232 min read
Struggling to Achieve Service Excellence in Your Organization?
Worry not, help is at hand, let's overcome these hurdles together! Are you grappling with the complexities of delivering impeccable...
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The Thrive Master
Oct 11, 20233 min read
Elevating Service Excellence: A Pledge Beyond Customer Service Week
Discover how to sustain the spirit of service excellence long after Customer Service Week has ended.
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The Thrive Master
Aug 10, 20232 min read
Revolutionizing Sales Leadership: Strategies for Optimizing Teams and Performance
In the fast-paced world of sales and customer service, effective leadership is the linchpin that drives success. As sales and customer...
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The Thrive Master
Aug 8, 20232 min read
The Art of Persuasion in Sales: Mastering the Science of Influence
In the dynamic world of sales, the ability to persuade isn't just a skill – it's an art. Whether you're pitching a product to a potential...
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The Thrive Master
Aug 8, 20232 min read
Customer Experience: Could this be the New Frontier of Effective Marketing?
In today's rapidly evolving business landscape, customer experience (CX) has emerged as a driving force that can redefine your marketing...
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